Privacy Policy

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PRIVACY POLICY

Effective Date: 23/06/2026 Last Updated: 18/08/2026

1. Introduction

Welcome to the website of PINTA Industrial LLC (“PINTA”, “we”, “our”, or “us”). PINTA is committed to protecting the privacy and security of visitors, customers, suppliers, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, request information, subscribe to our communications, or otherwise interact with us.

This Privacy Policy is issued in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”) and other applicable data protection regulations.

By using this website, you agree to the terms of this Privacy Policy.

2. Company Information

PINTA Industrial LLC, National Industries Park, Dubai, United Arab Emirates Email: info@pinta.ae Phone: 800 PINTA Website: www.pinta.ae

3. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Full name
Company name and Job title
Email address and Telephone number
Country and location
Project information
Product inquiries and requirements
Marketing preferences
Any information submitted through contact forms or email correspondence.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version, device and operating system information
Website pages visited, date and time of visit, referral source
Approximate geographic location
Website usage statistics (via cookies and similar technologies — see our Cookie Policy for details)

C. Marketing Information

If you subscribe to our newsletters or download brochures, we may collect:

Subscription preferences
Communication and email engagement history
Marketing campaign interactions.

4. How We Use Your Information

Business Purposes

Respond to inquiries and requests.
Provide product information, quotations, and process sample requests
Communicate regarding products, projects, and services

Website Operations

Operate, maintain and secure the website.
Improve website performance and user experience
Monitor website analytics

Marketing Purposes

Send newsletters and promotional communications.
Inform you about new products, launches, events, and exhibitions.

Legal and Compliance Purposes

Comply with legal obligations.
Protect our rights and interests; prevent fraud and unauthorized activit

5. Legal Basis for Processing

Where applicable under the UAE PDPL and other relevant regulations, we process personal information on the basis of:

Your consent
Performance of a contract with you
Our legitimate business interests (e.g., improving our services, direct marketing to existing business contacts)
Compliance with a legal obligation

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including tools such as Google Analytics, Google Tag Manager, Meta (Facebook) Pixel, LinkedIn Insight Tag, and MailerLite, to operate the site, understand visitor behaviour, and support marketing communications. For full details on the categories of cookies used, their purpose, and how to manage your preferences, please see our separate Cookie Policy.

7. Sharing of Information

PINTA does not sell, rent, or trade your personal information.

We may share your information with:

Service Providers

Google (Analytics, Tag Manager)
Meta Platforms (Facebook Pixel)
LinkedIn (Insight Tag)
MailerLite (email marketing)
CRM and IT support providers

Professional Advisors

Legal advisors
Accountants
Auditors

Government Authorities

Where required by law or regulation.

Business Transfers

In connection with mergers, acquisitions, restructuring, or sale of assets.

All third parties are required to protect your information and use it only for authorized purposes, in accordance with their own privacy policies.

8. International Transfers

As a company operating internationally, your information may be transferred to and stored in countries outside the United Arab Emirates, including countries where our service providers are based. Where this occurs, we take appropriate measures — consistent with the requirements of the UAE PDPL — to ensure your information remains adequately protected.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy;
Comply with legal, accounting, or reporting obligations
Resolve disputes; and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized.

10. Security of Information

PINTA implements appropriate technical and organizational measures to protect personal information, including:

Secure servers
Access controls
Password protection
Data encryption where appropriate
Regular security monitoring

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent at any time
Request data portability
Opt out of marketing communications

To exercise any of these rights, contact us at info@pinta.ae. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

12. Marketing Communications

You may unsubscribe from marketing communications at any time by:

Clicking the “unsubscribe” link in emails; or
Contacting us directly.

Please note we may still send service-related communications where necessary (e.g., responding to a query you submitted).

13. Third-Party Websites

Our website may contain links to third-party websites.

PINTA is not responsible for the privacy practices or content of external websites and encourages users to review the privacy policies of any third-party sites they visit.

14. Children's Privacy

This website is intended for business and professional use and is not directed to individuals under the age of 18.

We do not knowingly collect personal information from minors.

15. Changes to This Privacy Policy

PINTA may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

For questions or requests regarding this Privacy Policy or your personal information, please contact:

PINTA Industrial LLC, National Industries Park, Dubai, United Arab Emirates

Email: info@pinta.ae Phone: 800 PINTA